Shipping policy

At Mansion 28, we are dedicated to offering our customers an exceptional shopping experience. Our customer service policies for purchases made on Mansion28.com and through our physical vendors are designed to ensure your satisfaction with every transaction.

Please find below the key aspects of our policy:

Logistics Error: If an error occurs and an item is missing from your order, we will rectify this by dispatching the missing item at no additional cost.

We currently dispatch all orders placed using your selected delivery method every Monday and Thursday. You’ll receive an email to let you know your order is on its way!

During busy sale periods, there may be a small delay in dispatch due to a higher volume of orders received.

All delivery timeframes are estimated from the day of dispatch, and we will keep you informed on progress. 

UK Delivery 

UK Standard Delivery	£3.99	Estimated 3-5 working days after dispatch	• Tracking number provided • Sent via Evri • Please note that this is not a Next Day or Express delivery service.

 

You are responsible for any additional unforeseen charges related to shipping.